Privacy Policy

Last Updated: December 22, 2025

1. Introduction

At Juneplum ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services (collectively, the "Services").

By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

When you create an account or use our Services, you may provide:

  • Account Information: Name, email address, phone number, password
  • Business Information: Business name, description, location, business hours, services offered
  • Payment Information: Payment method details (processed securely by our payment partners)
  • Profile Information: Profile images, social media links, website URL
  • Booking Information: Customer names, contact details, appointment details, booking history

2.2 Information Collected Automatically

When you access our Services, we automatically collect:

  • Usage Data: Pages viewed, features used, time spent on pages, click data
  • Device Information: Browser type, operating system, device type, IP address
  • Location Data: Approximate location based on IP address
  • Cookies and Tracking: We use cookies and similar technologies to enhance your experience

2.3 Information from Third Parties

We may receive information from:

  • Payment Processors: PayPal and Inkress provide transaction and payment status information
  • Authentication Services: If you sign up using Google or other OAuth providers
  • Calendar Services: Calendar data for managing your booking schedule

3. How We Use Your Information

We use the collected information to:

  • Provide Services: Create and manage your account, process bookings, facilitate payments
  • Communicate: Send booking confirmations, notifications, updates, and support responses
  • Improve Services: Analyze usage patterns, fix bugs, develop new features
  • Security: Detect and prevent fraud, abuse, and security incidents
  • Legal Compliance: Comply with legal obligations and respond to legal requests
  • Marketing: Send promotional emails about new features or services (you can opt out anytime)
  • Customer Support: Respond to your inquiries and provide technical assistance

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

4.1 Service Providers

  • Payment Processors: PayPal and Inkress (to process payments)
  • Email Services: To send transactional and marketing emails
  • SMS Services: To send booking reminders and notifications
  • Cloud Hosting: To store and process data securely
  • Analytics Providers: To understand how our Services are used

4.2 Business Transfers

If Juneplum is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

4.3 Legal Requirements

We may disclose your information if required by law, legal process, or government request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.4 Your Customers

When your customers book appointments through your Juneplum booking page, they can see your business information, services, and contact details that you choose to display publicly.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using SSL/TLS
  • Encrypted storage of sensitive information
  • Regular security assessments and updates
  • Access controls and authentication requirements
  • Secure payment processing through PCI-compliant providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

  • Provide the Services and fulfill transactions
  • Comply with legal obligations (tax, accounting, audit requirements)
  • Resolve disputes and enforce our agreements
  • Maintain business records and archives

When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal or business purposes.

7. Your Privacy Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal exceptions)
  • Data Portability: Request your data in a structured, commonly used format
  • Opt-Out: Unsubscribe from marketing emails at any time
  • Object: Object to processing of your information for certain purposes
  • Restrict: Request restriction of processing in certain circumstances

To exercise these rights, contact us at support@juneplum.app. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and personalize content. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of the Services.

Types of cookies we use:

  • Essential Cookies: Required for the Services to function properly
  • Analytics Cookies: Help us understand how you use our Services
  • Preference Cookies: Remember your settings and preferences

9. Children's Privacy

Our Services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

10. Third-Party Links

Our Services may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than Jamaica. These countries may have different data protection laws. By using our Services, you consent to the transfer of your information to these countries.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Services. Your continued use of the Services after such changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email:

support@juneplum.app

We will respond to your privacy-related inquiries within 30 days.

By using Juneplum, you acknowledge that you have read and understood this Privacy Policy.