Payments & Billing

How customers pay you, how card payments reach your bank, and how to set up deposits and tax.

Three ways customers can pay

Manage all of them from Payments in your dashboard menu.

Cash

  • • Customers pay in person at their appointment
  • • Free, on every plan
  • • Cash is switched on automatically whenever no other method is on, so customers can always book

Bank transfer

  • • Customers transfer to your bank account and upload their receipt
  • • You check it and confirm the payment
  • • Free, on every plan

Card (Visa and Mastercard)

  • • Customers pay online, processed securely by Inkress
  • • Fee: 0.99% + J$80 per payment
  • • Money settles to your bank account in Jamaica. Juneplum never holds it.
  • • Needs the Standard plan

How customers pay: customers send a booking request. Once you confirm it, they get an email with the ways to pay you've turned on, and they can also pay from their bookings page. Compare plans

1

Setting Up Bank Transfer

Let customers pay straight into your account, with no processing fee.

  1. Go to Payments and find Bank transfer
  2. Click Set up
  3. Enter the account name, bank, account type and account number. Branch and instructions for customers are optional.
  4. Click Save details

Customers see these details in their confirmation email and on their bookings page, where they upload their transfer receipt. Check it against your bank, then open the booking and click Confirm payment, or Not received if the money hasn't arrived.

Tip: Use Accept bank transfers to hide or show this option without deleting your details, and Edit details to change them.

2

Setting Up Card Payments

Card payments run through Inkress. You can create your Inkress account right from your dashboard.

  1. Go to Payments and find Card payments
  2. Click Set up
  3. Choose one:
    • • Create account: pick a merchant username and your business type, then click Create Inkress account. It's created with your business name and email.
    • • Connect existing: enter your Inkress merchant username, confirm it's your account, and connect it.
  4. Add your bank account so card payments can be paid out to you

Good to know

  • • Usernames use lowercase letters, numbers, underscores and hyphens, 3 to 30 characters
  • • Already on Inkress? Your merchant username is in your Inkress dashboard under Settings → Account Details
  • • New accounts are verified by Inkress, usually within 1 to 2 business days. You can take card payments once that's done.
  • • Turn off Accept card payments to pause card checkout. Your account stays connected.

Note: Card payments need the Standard plan. On Basic you can take cash and bank transfers. Learn more about plans

3

Taking Deposits

Collect part of the price up front to protect against no-shows.

Deposits are set per service:

  1. Go to Services and open a service
  2. Turn on Require a deposit
  3. Enter the Deposit percentage

Once you confirm the booking, the customer pays the deposit by card or bank transfer (from their bookings page), and the rest at their appointment.

Note: A deposit is paid up front, so turn on card payments or bank transfer first. Cash alone can't collect one. A service also needs a price to take a deposit.

Deposits for no-show risk customers

Ask customers who've missed appointments for a deposit, even on services that don't normally need one. In Payments, under Deposits, turn on Deposit for no-show risk customers and choose 25%, 50% or 75%.

  • • Customers are tagged No-show risk automatically after 2 or more bookings you've marked as a no-show
  • • You can also tag someone yourself: open them in Customers, click Edit customer and choose No-show risk under Tags
  • • If the service already has its own deposit, the larger of the two applies

Deadline for unpaid deposits

In Payments, under Cancel unpaid deposits, choose how long customers have to pay after you confirm: 2, 6, 12, 24 or 48 hours. It's off unless you choose one.

  • • The customer gets a reminder before the deadline
  • • If the deposit is still unpaid, the booking is cancelled and the time is freed up for someone else
  • • The deadline is never later than an hour before the appointment
  • • Bank transfers waiting for your review are never cancelled
4

Setting Up Tax (GCT)

Add a tax line to bookings and receipts if you're registered.

  1. Go to Settings and open the Tax tab
  2. Turn on Charge tax
  3. Enter the Rate (%), for example 15
  4. Set the Label, for example GCT
  5. Optionally add your Tax registration number
  6. Click Save changes

How Tax Works

  • • Tax is added to the service price
  • • Customers see the subtotal and tax in their payment details
  • • Your tax registration number appears on customer receipts if you add it

Example: A J$1,000 service with 15% GCT: subtotal J$1,000 + GCT J$150 = total J$1,150

5

Tracking Payments and Payouts

See what's been paid and when card money reaches your bank.

Recent transactions

At the bottom of Payments, your latest 25 payments show the customer, service, date, amount and whether it was paid or refunded. Filter by card, transfer or cash.

Recording cash

When a customer pays cash, open the booking and click Mark as paid (cash).

Payouts

Card payments go to your Inkress balance and are paid out to your bank on Inkress's schedule. In Payments, click View payouts to see your available and pending balance.

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