Availability & Time Off

Set your weekly hours, take breaks, and block days off so customers only book when you're working.

1

Setting Your Weekly Hours

Choose the days you work and your hours on each one.

Go to Settings → Hours:

  1. Switch on each day you work. Days that are off show Closed
  2. Pick a start and end time for each working day
  3. To use the same hours every day, set one day and click Copy to all days
  4. Click Save hours

Example Schedule

Monday to Friday9:00 AM – 5:00 PM
Saturday10:00 AM – 2:00 PM
SundayClosed

Tip: Customers can only pick start times within your hours. The times they see also leave out anything already booked and any time you've blocked.

2

Breaks and Regular Days Off

Time off that happens every week belongs in your weekly hours.

A break in the middle of the day

Split the day into two sets of hours. Set the morning hours, click Add hours, then set the afternoon hours. Customers can't pick a start time in the gap.

For example, 9:00 AM – 12:00 PM and 1:00 PM – 5:00 PM leaves 12 to 1 free for lunch.

A day off every week

Switch that day off so it shows Closed, then click Save hours.

3

Blocking Days Off

Close a single day or a run of days for holidays, vacation or personal time.

To block time off:

  1. Go to Settings → Hours and scroll to Blocked time
  2. Click Add blocked time
  3. Add a reason if you like (e.g. Public holiday). It's only for you
  4. Click Pick dates, tap the first day, then the last day. For a single day, tap it once
  5. Click Add block

Blocks cover whole days. Customers can't book anything on those days.

Common Uses

  • • Public holidays (e.g. Independence Day, Christmas)
  • • Vacation
  • • Medical appointments
  • • Training or events

Bookings you already have stay booked. Days with bookings are marked in the date picker, and Juneplum lists any bookings that fall in the days you chose. Blocking doesn't cancel them, so keep or cancel each one from Bookings.

4

Seeing and Removing Blocked Time

Your upcoming blocks are listed under Blocked time.

  • See your blocks: each one shows its reason and dates
  • Remove a block: click Remove and those days open for booking again straight away

Once a block's last day has passed, it drops off the list.

5

Buffer Time Between Appointments

Leave time to set up or clean up around a service.

Buffer time is set for each service:

  1. Go to Services and click the service
  2. Under Scheduling, choose Buffer before and/or Buffer after (5, 10, 15 or 30 min)
  3. Click Save changes

How Buffer Time Works

  • • Buffer before: free time you need before the appointment starts
  • • Buffer after: free time you need after it ends
  • • Customers only see the service's length, not the buffer
  • • The service won't be offered at times that would put it right up against another appointment

Still need help?

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